1. Acceptance of Terms
By accessing and using the websites, platforms, and services operated by ISO Xpert ("we", "our", or "us"), including iso-xpert.com, academy.iso-xpert.com, and tool.iso-xpert.com (collectively, the "Services"), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, you must not access or use our Services.
2. About ISO Xpert
ISO Xpert is a professional training and consultancy organisation registered in the United Kingdom, specialising in ISO management system standards, lead auditor training, and compliance tools. Our academy provides online courses delivered primarily through Udemy and our own platforms.
Address: ISO Xpert, Office 104, 369 Staines Road, Hounslow TW4 5AH, United Kingdom
3. Use of Services
3.1 Eligibility
You must be at least 16 years of age to use our Services. By using our Services, you represent and warrant that you meet this requirement.
3.2 Permitted Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:
- Use the Services in any way that violates any applicable law or regulation
- Attempt to gain unauthorised access to any part of the Services
- Interfere with or disrupt the integrity or performance of the Services
- Transmit any viruses, malware, or other harmful code
- Use automated tools to scrape, crawl, or extract data from our Services
- Impersonate any person or entity, or misrepresent your affiliation
3.3 Account Responsibility
If you create an account on any of our platforms, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Intellectual Property
4.1 Ownership
All content, materials, courses, tools, designs, logos, trademarks, and other intellectual property displayed on or through our Services are the property of ISO Xpert or its licensors and are protected by applicable intellectual property laws.
4.2 Limited Licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our Services for your personal, non-commercial educational purposes, subject to these Terms.
4.3 Restrictions
You shall not:
- Copy, reproduce, distribute, or publicly display any content from our Services without prior written consent
- Modify, adapt, or create derivative works based on our content
- Record, download, or redistribute course materials, videos, or presentations
- Remove any copyright or proprietary notices from our materials
- Use our trademarks, logos, or brand assets without written authorisation
5. Courses and Educational Content
5.1 Third-Party Platforms
Many of our courses are hosted on third-party platforms such as Udemy. Your enrolment and use of courses on these platforms are additionally subject to the terms and conditions of those platforms. We are not responsible for the policies or actions of third-party platforms.
5.2 Course Content
Our courses are designed for educational and professional development purposes. While we strive to provide accurate and up-to-date content, course materials are for informational purposes and do not constitute professional advice. You should seek appropriate professional counsel for specific compliance or regulatory matters.
5.3 Certifications
Completion certificates issued through our courses or partner platforms acknowledge course completion. They do not constitute professional accreditation unless explicitly stated. ISO Xpert Academy courses prepare you for professional certifications but actual certification may require additional examinations or assessments by accredited bodies.
6. Free Tools and Resources
Our free tools and resources available at tool.iso-xpert.com are provided "as is" for educational and general informational purposes. Results generated by these tools should be reviewed and validated by qualified professionals before being used in any official or regulatory capacity.
7. Disclaimer of Warranties
Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that the Services will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy, reliability, or completeness of any content
8. Limitation of Liability
To the fullest extent permitted by applicable law, ISO Xpert and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of or inability to use our Services.
Our total aggregate liability to you for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid to ISO Xpert in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless ISO Xpert and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Services, your violation of these Terms, or your violation of any rights of a third party.
10. Third-Party Links
Our Services may contain links to third-party websites and services, including Udemy, LinkedIn, YouTube, Instagram, TikTok, and others. We do not control and are not responsible for the content, privacy policies, or practices of any third-party websites. Your interactions with third-party websites are solely between you and the third party.
11. Termination
We reserve the right to suspend or terminate your access to our Services at any time, without prior notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise objectionable. Upon termination, all provisions of these Terms which by their nature should survive shall survive.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the revised Terms.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ISO Xpert regarding the use of our Services and supersede all prior agreements and understandings.
16. Contact Us
If you have any questions about these Terms of Use, please contact us:
- Email: info@iso-xpert.com
- Website: iso-xpert.com
- Address: ISO Xpert, Office 104, 369 Staines Road, Hounslow TW4 5AH, United Kingdom
- WhatsApp: +44 7853 109840